Your privacy matters to me

At Michelle Kelley RockStar Realty, I am committed to protecting your privacy. This Privacy Policy explains how I collect, use, share, and safeguard your personal information when you visit rockstarrealty1.com, submit a form, or otherwise interact with my real estate services. By using this website, you agree to the practices described in this policy.

Information I collect

Information you provide directly. Your name, email address, phone number, mailing address, property details, and any other information you submit through contact forms, home-valuation requests, discovery-call requests, newsletter sign-ups, or other lead-capture forms on this website.

Information collected automatically. Your IP address, browser type, device information, pages visited, time spent on the site, referring URLs, and similar usage data collected through cookies and tracking technologies.

Information from third-party sources. I may receive information about you from third-party platforms such as Facebook (Meta), Google, and other advertising networks when you interact with my ads or marketing campaigns.

How I use your information

I use the information I collect to:

• Respond to your real estate inquiries and provide personalized service.
• Send home valuations, market updates, property listings, and other real estate content you have requested.
• Follow up with you by phone, email, or text message regarding your real estate needs.
• Deliver targeted advertising and retargeting campaigns on platforms such as Facebook and Google.
• Improve my website, marketing, and client experience.
• Comply with legal obligations and protect against fraud or misuse.

I do not sell your personal information to third parties.

Cookies and tracking technologies

This website uses cookies, the Meta Pixel, Google tracking, and similar technologies to understand how visitors use the site and to deliver relevant advertising and retargeting. These tools help me measure marketing performance and show you content that fits your interests. You can control or disable cookies through your browser settings, though some site features may not work properly if you do.

Text message (SMS) consent

If you provide your phone number and consent to receive text messages, I may contact you by SMS regarding your real estate inquiry, appointment reminders, and related updates. Message and data rates may apply, and message frequency may vary. You can opt out at any time by replying STOP, or reply HELP for help. Consent to receive text messages is not a condition of any purchase or service.

How I share your information

I may share your information with:

• Service providers who help operate my business (for example, CRM, email and SMS platforms, scheduling, and advertising tools), under agreements that protect your information.
• Legal and safety purposes, when required by law or to protect rights, property, or safety.

I do not sell your personal information.

Third-party links

This website may contain links to third-party websites. I am not responsible for the privacy practices or content of those sites. I encourage you to review the privacy policy of any third-party site you visit.

Data security

I take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so I cannot guarantee absolute security.

Your rights and choices

You may:

• Request access to the personal information I hold about you.
• Request correction or deletion of your personal information.
• Opt out of marketing emails (use the unsubscribe link) or text messages (reply STOP).
• Adjust your cookie preferences through your browser.

To exercise any of these rights, contact me using the details below.

Children's privacy

This website and my services are intended for adults. I do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided me with personal information, please contact me so I can remove it.

Changes to this policy

I may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent changes. Your continued use of the website after any changes means you accept the updated policy.

I want this website to be usable by everyone, including visitors with disabilities. I work to keep rockstarrealty1.com aligned with recognized accessibility standards and to improve it over time. If you have any trouble using this site or need information in another format, please contact me at 704-999-8000 or [email protected] and I'll help you personally.